Student Software Support Analyst-Vancouver ESD 112


The Student Software Support Analyst is responsible for providing software technical support and training to school districts within the Greater Columbia River Information Service Center Cooperative. The Cooperative provides software implementation, training, and support for all aspects of Skyward SMS and Qmlativ Financial Management, Human Resources, and Student applications. This position focuses primarily on Student Software applications but occasionally lends support to Fiscal and Student applications as well. The role requires a blend of technical proficiency, critical thinking skills, and a commitment to delivering excellent customer service. The position requires travel to school districts and other education related agencies and has remote work flexibility. This position is employed by North Central ESD 171 and requires a regional presence in ESD 112 in the Vancouver region.

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Salary Range:

$72,379.00 – $86,035.00 (Level 1 Analyst)

$81,434.00 – $96,801.00 (Level 2 Analyst)

Salary range is dependent upon experience, education and expertise.

Insurance benefits – includes medical, dental, vision, life & LTD


Retirement –  Through Department of Retirement (DRS) – SERS plan

Department of Retirement

Vacation – front loaded, max 20 days per year prorated based on start date

Sick leave – accrued at 8 hours per month

Personal leave 2 days per year

Additional Benefit Information

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How to Apply

All completed packets must be submitted on-line and include:

  • Updated Resume
  • Cover Letter
  • Two Professional Letters of Recommendation (less than a year old)
  • Sexual Misconduct Form

Incomplete applications will not be considered.

NCESD Non-Discrimination Statement

The North Central ESD provides equal employment opportunity and treatment for all applicants and staff in the recruitment, hiring, retention, assignment, transfer, promotion, and training. Such equal employment opportunity is provided without discrimination with respect to race, creed, color, religion, age, sex, sexual orientation, national origin, marital status, families with children, or the presence of any sensory, mental or physical disability, or the use of a trained dog guide or service animal by a disabled person, veteran status. Inquiries concerning equal opportunity or the application of Title IX, Title VII, ADA, Section 504 and ADEA may be directed to Suzanne Reister, Executive Director HR, North Central ESD, 430 Olds Station Road, Wenatchee, WA 9880l.

The NCESD is an Equal Opportunity Employer.